From Outside to Inside: Connecting with Communities and Transforming Our Organizations

This session will dive into successful techniques and strategies Kaiser Permanente Northwest has used to identify, engage, and teach from the lenses of our most marginalized communities. We will discuss how to develop and use diverse recruiting initiatives to create organizational infrastructure of and in support of marginalized identities, discuss pathways to successful partnerships with peer organizations to close gaps in access and understanding marginalized communities, spark collaboration between attendees to discuss avenues for effective education and training to improve cultural competency of existing staff at all levels.


NWPEDC 2019_Transgender Resource Information List (1 of 6)

NWPEDC 2019_KPNW-CH-Snapshot (2 of 6)

NWPEDC 2019_EID ITP One Pager (3 of 6)

NWPEDC 2019_Thrive Local_Executive Summary (4 of 6)

NWPEDC 2019_GPC Flyer (5 of 6)

NWPEDC 2019_Navigator General One Pager - Patient Facing (6 of 6)

about Erin Waters

Erin Waters is an Equity, Inclusion, and Diversity Consultant for Kaiser Permanente Northwest. She began her healthcare career in FQHCs supporting marginalized community members with a focus on supporting LGBTQ+ identities and communities of color. She received her undergraduate degree in International Affairs from the University of Georgia.

about Stephanie Detlefsen

Dr. Stephanie Detlefsen is an Internist and Physician Lead for the Kaiser Permanente NW Gender Pathways Clinic. Her education includes undergraduate studies at Princeton University, medical school at Georgetown University, Internal Medicine residency at Dartmouth College, and a fellowship in Women's Health at Portland VA and Oregon Health & Science University in Portland, Oregon.

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